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The big question for those that fly to the Orlando
area for their Disney World Vacation, what's this "Magical Express all
about? Well, I'm not a fan and prefer to call it Tragical Express, let
me explain why. Typical situation, you
have been preparing for weeks and its "go time!" You are all
ready, the alarm goes off at 5 am because you have a 9 am flight, you
rush to get to the airport, wait in line for security, wait at check in,
wait to get on the plane, wait to take off, wait for your snacks, talk
about Disney the whole flight, fly over Disney (in most cases), wait to
land (sometimes for over 30 minutes just circling!) then finally you are
on the ground, now you have to wait for the 100+ people in front of you
to get their way oversized bags out of the over head but it's okay
because you have finally arrived, let the vacation begin!
Nope, sorry, now you have to wait for a bus to fill up (they aren't
going waste fuel on a half empty bus right?), wait for them to load
baggage, take the long drive (well, it seems long) before you finally
get to Disney World where you all cram over top of each other to see the
pearly gates that say "Disney World" and now.... you guessed it, more
waiting, the buses can make up to 4 stops before arriving at your resort
and each stop is painfully long (or so it will seem). I think I have
painted a picture far too many have experienced but hey, it's worth it
right? You just saved yourself about $100 but for those that have
been through I ask is it really worth the savings? Really?
Okay,
so what's the alternative you ask, that's easy!
http://www.QuickSilver-tours.com/
1-888-468-6939 (888 GO TO WDW)
They meet you at baggage claim, they help with your bags, they know
the quickest most direct routes (alt routes if need be), they give you
free phone call, a free grocery stop and do all of this in 1/4 of the
time it takes Tragical Express! The average cost with tip mind you is
around $130 (give or take) and you will be a happier vacationer for the
money. I promote QuickSilver because I have used them personally and I
have also had them "secret shopped" so-to-speak and know these people
will treat you right, make sure to tell them that we here at
ExploreTheMagic.com sent you!
- Meet and greet service.
- Luggage assistance.
- Free 30 minutes grocery stop (for airport round trips only).
- No extra charge for car seats or booster seats.
- A free 10 minutes long distance or 5 minutes international call.
- No credit cards needed to hold your reservation.
- No late or early pick-up fees.
- All tolls and airport parking are included.
-
24 hours online reservations.
- All major credit cards are accepted.
- Our listed rates are less than standard taxi rates.
Disney's Magical Express Welcome Center Moves
On Oct. 3, 2006, the Disney's Magical Express Welcome Center located
at the Orlando International Airport will move from the A side to the B
side (Level 1).
Frequently Asked Disney's Magical Express
Questions
Disney's Magical Express Frequently Asked Questions
Are Disney’s Magical Express luggage tags included in my
guest's final documents? What do the luggage tags look like?
Disney’s Magical Express luggage tags are not included with the
final documents; they are located inside the Airport Transportation
Booklet, which is mailed separately. The luggage tags feature a yellow
background and a barcode that is unique to each tag. They are completely
separate from the luggage tags included in Walt Disney Travel
Company packages, or luggage tags attached by the airlines to
indicate the arrival destination.
When will a Travel Agency receive their guest's Airport
Transportation Booklet with luggage tags?
Approximately 45 days prior to a Guest’s arrival, the Travel
Agency will receive an Airport Transportation Booklet with the Guest’s
name included, which the agency must deliver to their Guest. The booklet
will contain general information and luggage tags that must be attached
to the luggage prior to leaving home. Special delivery arrangements will
be made for bookings made within 10 days of arrival.
Guest's Airport Transportation Booklet and luggage tags have
not arrived. Can someone tell me if their Disney’s Magical Express
documents have been mailed?
If for some reason your client does not receive their booklet prior to
departure, please be assured that they will still receive the full
benefit of Disney’s Magical Express service. Proceed to the main
terminal building at Orlando International Airport upon arrival.
I received my Airport Transportation Booklet, and the return
flight information is not included. Does this mean I can’t use Disney’s
Magical Express for the return to the airport?
Guests will still be able to use the service for their return.
Advise the Disney's Magical Express representative of your return flight
information when you check-in at the Disney Welcome Center upon arrival
at the Orlando International Airport.
What is the cost for Disney’s Magical Express?
Disney’s Magical Express is a complimentary service offered to
Walt Disney World® resort Guests.
Do I have to fly on a participating airline in order to take
advantage of Disney’s Magical Express?
No – You can fly on any air carrier and may utilize Disney’s
Magical Express. Your motorcoach pick-up time should be approximately 3
hours prior to your scheduled flight departure time for domestic flights
and 4 hours prior for international flights from Orlando International
Airport. If your pick-up time is less than 3 or 4 hours prior, please
call 1-866-599-0951. If you are unsure of your flight departure time,
please call your airline directly to confirm this information.
Can I book Disney’s Magical Express upon arrival at the
airport?
No – In order to utilize Disney’s Magical Express, a reservation for the
service must be booked prior to arrival.
What are the hours of operation and location for the Disney
Welcome Center?
The Disney Welcome Center is located on Terminal side A, Level 1. The
hours are 6 a.m. to 11 p.m., but those hours will be extended to meet
the flights of all Guests who have booked Disney’s Magical Express, even
if a flight is scheduled to arrive after 11 p.m.
Effective, October 3, 2006, the Disney Welcome Center will move to
Terminal Side B, Level 1.
Where do I go upon arrival if I arrive on the wrong side of
the airport?
You should proceed to the A side (B side after 10/03/06) before taking
the elevator or escalator down to Level 1 of the main terminal.
Will there be signs at the airport directing me to the
Disney Welcome Center?
No – The airport will not allow Disney to post directional signs. Cast
Members will be located on Level 2 on both the A and B sides of the
airport to assist with directions.
Can I book Disney’s Magical Express while on property for my
return to the airport?
Yes – Guests should contact their Resort Front Desk for assistance.
Can I book a “luggage-only” transfer for myself?
No – To utilize Disney’s Magical Express, Guests must participate in
both the motorcoach transportation and the luggage transfer services.
Who do I/ contact if there is a change to my flight
information?
Before arriving to the Walt Disney World® Resort,
please call the same number used to make your room reservation. Once
checked-in, you should contact their Resort Front Desk for assistance.
What if I do not receive my Airport Transportation Booklet
prior to leaving?
Guests should proceed to the Disney Welcome Center located
where you will receive all the necessary information for transportation
to their resort.
Will the motorcoaches accommodate wheelchairs?
Yes – However, Guests need to indicate this at the time of
booking.
Will Disney’s Magical Express provide wheelchairs at the
airport upon arrival?
No – If Guests need wheelchair assistance upon arrival to Orlando
International Airport, they should arrange this directly with their
airline.
Can guests traveling with a crated animal use Disney’s
Magical Express?
Service animals are permitted to travel on the motorcoach with their
owner; but unfortunately, no other pets are permitted to ride on the
motorcoach with Guests. Guests wishing to travel with their pets will
need to make other transportation arrangements.
What do I do if I miss my flight into Orlando? What happens
to my luggage if it should arrive on another flight before I arrive?
Guests are advised in their Airport Transportation Booklet to call
Disney’s Magical Express Guest Services if they experience flight delays
on their day of arrival. Disney Representatives will retrieve their
luggage and confirm the Guest’s arrival before transferring it to their
resort.
How is delayed luggage handled?
Disney’s Magical Express tracks all tagged luggage. When guests arrive
at the Disney Welcome Center, they will provide the number of items
checked with the airline. This information is used to confirm that all
of the luggage has been received by the airline.
Where are the motorcoach drop-off locations when traveling
back to the airport?
There are motorcoach drop-off locations in all four quadrants of the
airport (Gates 1-29, 30-59, 60-99, and 100-129).
Are car seats allowed on the motorcoaches?
No – Car seats are not permitted on the motorcoaches and must be stowed
underneath the motorcoach.
Do international guests have to claim their luggage?
If the Orlando International Airport is the first point of
entry into the United States, Guests will follow the U.S. Customs &
Border Protection process and claim their luggage upon disembarking the
airplane. Once they have completed this process they will proceed to
the Disney Welcome Center. Their luggage will be transferred to the
Baggage Claim area, where Disney will collect it if tagged with Disney’s
Magical Express luggage tags. If Guests have already completed the U.S.
Customs & Border Protection process in another U.S. city or before
entering the U.S., they will proceed directly to the main Terminal
building; and Disney will claim their luggage.
What is the Resort Airline Check-In Service?
This service is offered to guests staying at select Walt Disney
World® resorts departing on participating airlines from the
Orlando International Airport. This service allows guests to check
their luggage and receive their airline boarding passes at their Disney
Resort. At this time, the service is only available to those guests
flying domestically on select airlines.
What airlines participate in the Resort Check-In Service?
Alaska Airlines, American, Continental, Delta, Jetblue, Northwest
Airlines and United/Ted
How does the Resort Airline Check-In Service work?
Guests can check-in up to 12 hours prior to their flight departure time,
but no less than 3 hours prior. A valid government issued ID and Key to
the World Key are required to participate and all members of the party
must be present.
Is there a cost for Resort Airline Check-In?
For qualified Disney Resort guests, this service is complimentary.
Which resorts offer Resort Airline Check-In?
Resort Airline Check-In is offered at all Walt Disney World®
owned and operated resorts with the exception of Disney’s Hilton
Head Island Resort and Disney’s Vero Beach
Resort. Resort Airline Check-in is also not available at the
Walt Disney World Swan and Dolphin or the Downtown
Disney® Area resorts.
Is the Resort Airline Check-In service operated by the Walt
Disney World® Resort?
No – A third-party company approved by the Transportation Security
Administration (TSA) operates the Resort Airline Check-In on behalf of
the participating airlines.
What are the hours of operation for Resort Airline Check-In?
Seven days a week, 5 a.m. to 1 p.m. If Guests cannot check-in during
these operating hours, they will need to check in directly with their
airline upon arrival at the Orlando International Airport.
Do I have to utilize Disney’s Magical Express to participate
in the Resort Airline Check-In?
No – This service is available to select Walt Disney
World® resort Guests who are flying domestically on
participating airlines departing from the Orlando International
Airport. You may take any transportation back to the airport they
choose.
Can a guest departing for an international destination
utilize Resort Airline Check-In?
At this time, the service is only available to guests flying
domestically (including Puerto Rico). Guests flying internationally
will need to check in directly with their airline at the Orlando
International Airport.
What services can be provided to guests at the Resort Airline
Check-In Desk?
The Resort Airline Check-In desks can provide some of the same services
as the airline ticket counters at the airport, including checking seat
assignments, and verifying flight information and status. The Resort
Airline Check-In Desks cannot make any changes to flight arrangements or
make new flight reservations.
How does the Transportation Security Administration (TSA)
contact Guests if questions arise during the luggage screening process
at the airport?
The TSA will contact the guest via the air carrier.
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