SeaWorld


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    Discover all the sea has to offer at SeaWorld OrlandoSeaWorld Orlando

    Exciting for young and not so young alike with rides, attrcations, shows and of course lots of sea creatures. 

    SeaWorld Map

    Tickets: Adults 10+ are $94 / Children ages 3-9 are $86
    SeaWorld Packages
    SeaWorld Hotels
     
    Aquatica (water park) and Discovery Cove (swim with the animals) are also part of SeaWorld.

     

    When the Magic Disappears

    No biggie: Things usually don’t go wrong at the Walt Disney World Resort.

    No real surprise, either: But perhaps you yourself wonder:

    Why does the magic work so often?

    A major reason:

    Disney preps and prepares so well that issues are usually avoided with ease.

    So what if things do go wrong?

    And what can you do if that happens?

    Actually, during that admittedly rare event, there are a lot of things you can do to make it right.

    But first, consider two things:

    1. Disney and Universal and other Orlando theme parks are far from the few disaster-prone parks of the past (elsewhere, of course) that occasionally did had serious issues. And:
    2. Things don’t go wrong very often for a lot of reasons, including Disney’s everyday practices and cast training…which has become a model that spread throughout the industry.

    That earlier mentioned No. 1 could mean at least a couple of theme parks.

    But the best example anywhere might have been Action Park.

    You may have heard of it

    It was in New Jersey. And acquired the names “Class Action” and “Traction Park.”

    For good reasons…while it lasted for about eight turbulent years.

    Newspaper accounts recorded it:

    There were six deaths there.

    Countless injuries.

    Criminal charges related to an insurance fraud scheme.

    Numerous lawsuits.

    Finally (mercifully): closure: In 1996.

    “The place was as packed with urban legends as it was with lawsuits: Some — snakes in the rapids ride — were most likely fiction; others — tales of the owner bribing employees with cash to test drive some of the rides for safety or starting his own insurance company — were real,” said a newspaper account.

    Not just a handful of bruises but more serious stuff

    One report claimed that in 1987, five to 10 people per day were being brought into the emergency room from the park. The New Jersey Herald reported the park actually bought the town of Vernon additional ambulances to keep up with demand

    Of course, a lot of people liked the old park.

    But it wasn’t until an online documentary about the old Action Park — titled “The Most Insane Amusement Park Ever” — went viral that the owners realized: Not only do people remember the old park, which drew a million visitors annually at its prime; they miss it.

    To be fair here, and up to date, the park came back as winter resort Mountain Creek’s Terrain Parks.

    And with a new emphasis on safety.

    Says the new park’s web site:

    Everyone knows that getting hurt is no FUN, that's why when it comes to Park Safety, we take things very seriously.  We want every skier and rider who enter our parks to be prepared and know the rules of the road.  That's why we require everyone entering the Terrain Park at South to complete and pass our Park Pass educational quiz.  If you're new to freestyle skiing or riding, we also recommend that you consider taking a lesson.  Our professional Switch Academy Instructors will get you up and progressing quickly and safely.  However you choose to use our parks...Be Safe! Have FUN!”

    Safe, safe and more safe

    So don’t let this scare you at Disney (and for that matter, other Orlando parks).

    Which brings us to our second point:

    Why has Disney been so safe with rare accidents despite thrilling roller coasters and dramatic pyrotechnics?

    “Most guests don’t realize the engineering that goes into making these adventures not only thrilling but also safe,” said a report in a recent engineering magazine, Engineering Institute.

    That story quoted Glenn Birket, who has been behind many theme park control systems at Disney and Universal theme parks.

    Since 1955, Disney has been at the forefront of developing standards for making roller coasters, show equipment, and basically any machinery that interacts with people in its parks safe, notes Birket.

    But their efforts have also been bolstered by national and even international safety standards.

    While most visitors don’t think twice about the risks involved with riding a roller coaster, watching fireworks, or attending a stage show, Birket and those who design the control systems do.

    Without getting into a lot of technical details, Birket says this:

    “As entertainment control system engineers, our duty to public safety is especially high, higher than for the transportation systems that bring guests to the theme park. Control systems must fail safely or, as we in the industry say, be ‘fail-safe.’ If any one thing or multiple things go wrong, the system must react in a way that is safe: No one gets hurt, and the equipment is not destroyed.”

    Training also helps

    Another factor in why things go right is obviously Disney’s training.

    Without going into a lot of detail on that (for another report), let’s just recall when a friend of ours spent three months of his vacation in Orlando and Tampa Bay. Both are desirable vacation locations with a lot of attractions.

    Both areas have upscale and well-maintained hotels (though Tampa Bay has the advantage of proximity to the nearby ocean). Both have popular visitor activities.

    But his experience was that service levels in general are often higher in Orlando than Tampa. Probably because of the Disney influence.

    We could cite several examples, but let’s leave it at one.

    Tampa Bay hotel managers when asked questions by guests had the same smiles found at Disney. But they often responded that they did not know the answer to questions such as “Where’s the nearest Catholic Church near here?” and “What’s the best time to see the sunset over the ocean?”

    Nothing wrong with not knowing. And saying so.

    But in Orlando, the response was far more like this: “I don’t know, but I’ll find out.”

    And that’s what they did: find the answer for the guest (of course, the ocean question was not relevant in Orlando but you understand the principle here).

    It was the going the extra mile touch that you often find at a Disney property hotel where if they don’t know the answer, they will find it. And be sure you get a response.

    So what if you have a problem?

    Let’s get to the complaints issue.

    An important consideration here is being able to attribute a problem to Disney or another theme park or whether this is a case where no one is at fault.

    Surveys show one of the biggest problems with visitors is simply this: getting sick.

    No one can really prepare you for that, but parks have emergency medical aid…though don’t expect major solutions to problems much beyond aspirin for headaches or soothing cream for sun burn.

    A second major complaint from surveys is the weather.

    Not really a factor in Orlando but it does rain. So bring your rain gear instead of complaining (complaints do come up but certainly not from someone like you who knows better).

    Hotels/motels are a common source of unhappiness in most places. And it does happen here at times.

    You rent a room at the standard rate at the Animal Kingdom Lodge.

    You know there are wild animals running around out there but your room overlooks a parking lot.

    No tigers or lions roaming around the SUV’s there.

    So do you complain?

    When not to complain

    If you wanted a view, sorry, you should have asked for it (and accepted that you might have to pay more for it).

    So in making a complaint, first make sure you have a real issue.

    Let’s assume you have a valid one.

    That is actually the first step: make sure you need help of some kind. Find the problem and be able to explain it clearly.

    If it’s minor, such as room service going three minutes past their deadline delivery, consider just dropping it.

    But if your irritation is real, consider what you want from it. What is the hotel’s solution? What should they do about it?

    Be realistic, of course (don’t expect a presidential suite if you were not told you had to pay extra for wi-fi, for example).

    Skip the e-mail or telephone. Approach the manager in person.

    Remain calm and logical. No whining or excessive repetition of the problem.

    Have some patience.  

    Don’t leave the park without some resolution.              

    Three other pieces of advice on room issues:

    1. 1.Always keep in mind that room requests are only that: requests. Not guarantees. But if you pay for an upgraded room such as one to see the lions and tigers, ala Animal Kingdom, you should never be shy about getting what you paid for. Do keep a printed copy of your reservation to quickly prove your case.
    2. 2.If a room is not clean or you have some mechanical issue such as a non-working TV -- and this is rare though it does happen -- simply call the front desk to bring it to their attention. They will almost certainly solve the issue at that level by sending someone to fix it.
    3. 3.If you do have to ask for a room change, and none is available during particularly busy times, do consider asking for another hotel. Hotel people do not particularly like this request but it is not unreasonable.              

    Here’s something similar that does happen at times that raises another issue:

    Seriously stuck

    Does a theme park owe you anything if you're left stuck on its rides?

    There have been lawsuits over this issue, with one man getting reimbursed by Disney because he was stuck for only 30 minutes.

    He said it took him a half hour for rescuers to get him off “It’s a Small World.”

    That meant 30 minutes of hearing “It’s a Small World.”

    This particular rider was disabled and used a wheelchair.

    His attorney said it took him three days to stabilize. He cited panic attacks and high blood pressure.

    He settled for $8,000 for “pain and suffering,” but also for violating the federal disability law (much of that settlement went to the attorney initiating the lawsuit).

    We have had this experience personally: stuck on Small World.

    The worst part was hearing the song, which is fine for a short time, but not when it’s heard over and over.

    But we are not disabled, of course, and the delay did not extend beyond a few minutes.

    We didn’t expect $8,000. And neither should you, in this case.

    We accepted it. Shrugged it off and went on with the day.        

    Sometimes, the best advice is to forget it

    Let’s look at a half dozen items of general advice for actually avoiding any potential problems:

    1. 1.Check your reservation details before you leave home. Far easier to correct errors before you get there.
    2. 2.Don’t delay bringing up a problem. It should be obvious to you that Disney and other parks can fix things while you’re there but can’t help much after you have left.            
    3. 3.While we’re always recommending that you have serious complaints before raising them as issues, at the same time, don’t hesitate to ask a cast member for the nearest first aid station if you need quick help, such as band-aids for blisters.
    4. 4.You can complain to anyone who happens to be nearby. But the best results may involve a supervisor. If the initial issue is not solved, ask for higher help. If you don’t know where to go, you can always go to the guest services desk near the front of the park.
    5. 5.Make sure you keep a record of who was contacted.             
    6. 6.Only use this latter option as a last resort in cases where you have serious issues. Why? Your time spent here is valuable to you (and costly as well). So if a ride attendant happens to be rude, for example, is it really worth your time to go all the way to the front of the park and possibly stand in line at guest services to make a complaint? Consider that this might be a case where you can write a letter later in your hotel or back home.        

    Finally, a good general suggestion is that if you have made arrangements through a travel agent, don’t hesitate to contact him or her. That’s their job.      

    And chances are they will help.

    And one more footnote:            

    While you might want to get in on the nostalgic deal of those who loved Action Park despite its drawbacks and have bought the new “I Survived Action Park” T-shirts, be grateful that those days are over. ###

    Uh, oh.

    We are nearing Christmas. That’s fine. Some say it’s the best time of the year. But there are some disturbing theme park troubles.

    Bad news.

    Maybe too strong a word.

    But call them at least concerns.

    Mainly for SeaWorld Orlando.

    That involves not only SeaWorld but even Disney. And Universal.

    To lesser extents, of course.

    SeaWorld Orlando has been a laggard in the otherwise robust tourist hotbed of Central Florida.

    Disney's industry-leading theme parks are growing.

    Ditto, rival Universal.

    But SeaWorld has been struggling.

    Attendance at competing parks in Orlando has risen between 4% and 76% over the past five years, according to industry tracker Themed Entertainment Association.

    SeaWorld Orlando's turnstile clicks in that time have dipped from 5.8 million in 2009 to 4.7 million, off by 19% in that time.

    A decline in numbers for an Orlando theme park?

    Unheard of declining SeaWorld numbers

    But does this matter for you, the park-goer?

    Yes, the parks need to be healthy financially. That’s not only to continue operations that please guests’ but also to add future attractions as well.

    And here we come to SeaWorld.

    Trouble has been stirred up in the water for SeaWorld Orlando for many different reasons.

    So maybe SeaWorld floundering means little to you…your favorite parks may be the other two.

    But that could change. With other or added family members. Or who know what changes in your life that might lead you to consider the park?

    Whether or not you have heard, SeaWorld has been drowning in bad publicity.

    New directions

    So much so that they recently announced a variety of changes.

    These did not satisfy many people, including the company’s announcement it was ending Orca shows in its California park.

    That created some sarcastic comments.

    This was one:

    “SeaWorld’s CEO said the company is ending killer whale shows in San Diego and putting the animals in a more natural setting. This is his way of saying he hopes people forget about Blackfish.”

    You will probably recall that the film was highly critical of SeaWorld’s practice of dolphins and killer whales as entertainment.

    When that film came out, you knew rough seas were the forecast.

    The film put SeaWorld on the defensive.

    There’s little hope of winning when that happens.

    Here is one recent headline:

    “SeaWorld fights to restore its image as shares sink in the wake of Blackfish.”

    Humbug to Christmas

    SeaWorld would probably much prefer it is would-be guests were far more interested in its recent unveiling of Christmas events.

    These include, starting Nov. 21, a North Pole experience at the park to meet Santa Claus.

    There’s Christmas celebration takes place Nov. 21-22, 27-29, and Dec. 4-6, 11-13, 18-31.

    Christmas events include holiday shows featuring Shamu, of course, as killer whales enact the story of everyday miracles.

    They also include the classic Christmas story with 30 famous carols told through the eyes of animals with a live nativity.

    There’s also THE POLAR EXPRESS.

    Sights, sounds and scents of the season are portrayed in the story of a young boy’s thrilling ride through an enchanted world.

    There’s even a Winter Wonderland, an on Ice Christmas show with ice skaters whizzing through sun-splashed lakes of warm water.

    And a Christmas Village, where a model train village is the setting where artisans perform their crafts while others offer holiday food and characters.

    Guests will have the chance to sing along with musicians.

    Whether or not you attend any of those shows, they illustrate the value of an optional SeaWorld visit.

    Park offers entertainment choices

    The attention of anyone following SeaWorld took another direction with its announcement of new initiatives.

    This came on the same day that Disney’s Hollywood Studios had its own announcement.

    The highly popular Star Wars Weekends are at an end.

    No more.

    Why?

    Because of construction of a new land area that will provide 14 acres devoted to Star Wars every day.

    "While Star Wars Weekends has been a great way to enjoy the saga for a few days every year, now the Force will be with Disney's Hollywood Studios every day," a company announcement said.

    RIP: Star Wars

    There seems little question Disney wanted to soften this bad news for regular visitors.

    The other side or the good news was that Disney also said the Jedi Training attraction for kids would re-open in December as “Jedi Training: Trials of the Temple.”
    "This reimagined Jedi Training experience will take younglings to the secret site of an ancient Jedi temple where they will face Darth Vader along with the Seventh Sister — a new villain from the Disney XD series 'Star Wars Rebels," Disney said online.

    In addition, a new Launch Bay will feature exhibits, merchandise and behind-the-scenes features, including encounters with Chewbacca and Darth Vader, the company announced.

    But while construction should start next year, Disney still has no dates when the new land will open.

    All of this may be fine for children, but there were obviously some disappointed fans.

    Wendy Jones was among them.

    The event had become a tradition for her and her 15-year-old son during the past five years.

    The cancellation did not offer her any holiday cheer.

    After Star Wars, what is left?

    The 42-year-old local Orlando resident said she hoped they would find a way to continue bringing actors from the Star Wars world back to Orlando.

    "It's disappointing," she said. "It was something me and my son went to every year."

    Jones said she has been going to Disney World for more than 30 years.

    "For the next two to three years, it will be void of much to do," she said. "They seem to be closing more things than they are opening right now. I think it will leave a hole in their offerings."

    Also because of the new construction, Disney World this year is ending the 20-year run of the Osborne Family Spectacle of Dancing Lights at Hollywood Studios.

    But all the area parks faced more criticism when it was revealed parking fees now were $20. That was a one-third increase in just over a year and a half.

    Gouging visitors both here and from out-of-town, complained critics.

    All of this was bad enough but the most serious issues involved SeaWorld.

    Bad news plunges on

    SeaWorld has struggled financially after the 2013 film “Blackfish.”

    It suggested the stress of captivity could have caused an orca named Tilikum to kill an Orlando trainer in 2010.

    People for the Ethical Treatment of Animals has been SeaWorld's most persistent critic.

    The documentary has made opposition to orca practices “the mainstream view,” theme park observers sat.

    Among other things, they object to the idea of performing or trained animals.

    In fact, however, it might be argued that we humans are trained.

    No, not to balance balls on our noses, of course.

    But engineers and lawyers go to college, graduate and law school for a purpose: to be trained to earn a livelihood or make a living.

    SeaWorld has not hid its head in the sand, ostrich-style, over the issue.

    Celebrities push anti-park message

    But well-intended but often uniformed celebrities including Harry Styles, Matt Damon and Jackass’s Steve-O have waded in. They have further pushed the anti-SeaWorld message,

    That message, incidentally, is targeted mainly to the youth market.

    “SeaWorld has taken on increased marketing and lobbying costs to sway public opinion back to its favor and fend off legislation targeting its business,” said one account of the aftermath.

    SeaWorld dismissed Blackfish as “propaganda” and “emotionally manipulative.”

    The company has spent more than $15 million on a TV and social media campaign to counter negative sentiment. That program promotes their work to protect and care for whales and other animals.

    “All of the falsehoods and misleading techniques in Blackfish are employed in the service of the film’s obvious bias, one that is best revealed near the end of Blackfish by a neuroscientist with no known expertise in killer whales. She claims that all killer whales in captivity are ‘emotionally destroyed’ and ‘ticking time bombs’,” SeaWorld said.

    “These are not the words of science, and indeed, there is not a shred of scientific support for them. Rather, they are the words of animal rights activists whose agenda the film’s many falsehoods were designed to advance. They reveal Blackfish not as an objective documentary, but as propaganda.”

    Scientific evidence scarce

    SeaWorld says it wants to focus more attention on its conservation efforts, while at the same time grow revenues and stabilize the business.

    Despite denials, the more likely explanation is that the park wants to appease its critics.

    SeaWorld Entertainment, as you may recall, has three parks.

    What might happen to the San Antonio or Orlando park?

    Change, almost for certain.

    Theme park consultant Dennis Speigel said he believes it’s inevitable here. The animal shows, whatever theme they have, may be on the way out.

    "You can't do it at one park and not do it at the other parks," said Speigel, president of Ohio-based International Theme Park Services, Inc. "That's not the way our industry operates."

    The company has fought back with a prolonged media campaign defending what it says are the parks' humane practices, and that effort will continue, SeaWorld officials said.

    SeaWorld cites humane concerns

    SeaWorld officials say the key to SeaWorld’s future is to remind visitors to the marine parks of its longstanding efforts to rescue injured and stranded animals.

    They have done that repeatedly in the past.

    Company officials also say they will work more with public schools.

    They also say they will renew their Saturday morning TV show, “Sea Rescue.”

    They might even develop a rescue-themed ride that would mimic the work of its real-life rescue teams.

    One disturbing element of all this is that park officials say they want to offer more than entertainment.

    What is wrong with that?

    When Universal and Disney make announcements of new initiatives such as Star Wars and the Fast and the Furious, no one comes forward to say they have socially redeeming values.

    They are entertainment.

    So no one right now is predicting the imminent end of SeaWorld or that it might not be able to reverse its downward attendance.

    Park proposals to sell out

    There have been proposals for the park to sell its Orlando venture. That would give them hundreds of millions in profit in part because of its prime location along I-4.

    “Given the surge in popularity at Universal and Disney's expansion efforts that will play out in the coming years, it's easy to see how a juicy chunk of land right off I-4 between Disney and Universal could be tempting for developers if the buyers didn't want to stay in the theme-park business,” wrote Motley.

    Some observers say the Orca move to end that show will not appease critics who want any and all animal practices to be eliminated.

    One statement attributed to PETA said:

    “An end to SeaWorld's tawdry circus-style shows is inevitable and necessary, but it's captivity that denies these far-ranging orcas everything that is natural and important to them. This move is like no longer whipping lions in a circus act but keeping them locked inside cages for life, or no longer beating dogs but never letting them out of crates.”

    Extreme perhaps, most people would agree.

    But does all this move inevitably towards the end of SeaWorld as a viable alternative for its guests?

    For now, it’s only a change in Orca whales.

    But the dinosaurs also died in a similar way: one-by-one.” ###

     

     

    Mako Roller Coaster

    The good news: It is described as the tallest, longest and (perhaps best of all) fastest. The bad news: It won’t be here until next year.

    But that gives us plenty of time to think about the latest area super roller coaster, Mako, named after the shark. And to compare it with others.

    SeaWorld Orlando’s new coaster goes up to 73 miles an hour. That’s faster than most autos on main highway I-4 in Orlando.

    So if speed is your only goal, this is the one for you. But how does it all compare to others?

    Here are some quick questions and answers:

    Are you ready for 73 miles an Hour?

    Q: How does that 73 mile an hour speed compare with others in the area?

    A: The Incredible Hulk Coaster at Universal’s Islands of Adventure goes 67 miles an hour.

    Q: Is it the fastest anywhere?

    A: Here, yes. But you have to go to the United Arab Emirates for Formula Rossa. It goes 149 miles an hour.

    Q: Does the thrill really compare to, say Universal’s Kraken?

    A: Depends. Various coaster experts highly praised Kraken’s floorless feature (feet dangling in the open) as among its most exciting elements. The only thing for sure is that Mako will be more thrilling than more family-geared Disney coasters.

    Q: How long a ride is Mako?

    A: Three minutes. (By way of comparison, Kraken is 2 minutes 2 seconds).

    Q: Why is it named Mako?

    A: The shark is known for its high speed and ability to quickly change direction.

    Weightlessness?

    Q: Will you experience upside down or weightlessness?

    A: Not upside down but weightlessness, yes.

    Q: Special features?

    A: SeaWorld officials say riders will experience the feeling of being thrown out of the ride. That should be enough excitement that it’s worth waiting for.

    Q: How would you describe Mako’s experience?

    A: You will feel like a predator shark zooming through the water at top speeds (for sharks) and chasing your intended “prey” through a massive reef, say designers.

    Q: Will Mako be a stand-alone ride?

    A: It will be part of a 2-acre Shark's Realm at SeaWorld, which will also include the park's Shark Encounter and Sharks Underwater Grill.

    Q: Is this obviously a new reason to visit SeaWorld over other parks?

    A: No question. It will be the tallest in the area, at least for now. Skyscraper is a new ride planned for International Drive. That will be 500 feet tall. But it will not be open until 2017.

    Is this the start of something new?

    Q: Is this a major change in SeaWorld’s general operations and visitor appeal?

    A: Very possibly. It is an indication that long-established SeaWorld wants to become more of an older kids park. With the new ride, SeaWorld Orlando will have five thrill rides: three distinctly different coasters, plus 2 family coasters. More thrill rides are expected in the future. ###

     

     

     
     

    Today SeaWorld Orlando announced the opening date of April 16 for the all-new show “Clyde and Seamore’s Sea Lion High.”  

    SeaLion High at SeaWorld OrlandoFull of adventure, fun and big personalities, the show takes place in an aquatic-themed  high school where laughter and education go hand in hand (er, flipper).   When our dynamic duo – Clyde and Seamore - are nominated to win scholarships to Ocean University, they must enter crash courses in science, dance and gym in a storyline that is full of fast-paced fun.   The cast of amazing animals and trainers connect with guests as only SeaWorld can, and an educational pre-show celebrates teachers from all over.

    Sea Lion High is a place where animals and people learn and play,” says Michael Fletcher, Vice President of Entertainment for SeaWorld Orlando.  “Our guests will connect with these animals through a show that is full of fun and celebration, yet also blends in entertaining messages that encourage education, exploration and using your imagination.”

    Source: SeaWorld Orlando

    SeaLion High